Bridal ELEGANCE will be closed for the Christmas Holiday December 18th through 28th
We can try to accommodate same day appointments when available.
Alterations are by appointment only, please call to make your appointment.
Tuesday | 11 AM - 7 PM
Wednesday | 11 AM - 2 PM
Thursday | 11 AM - 7 PM
Friday | 11 AM - 5 PM
Saturday | 10 AM - 4 PM
Sunday | CLOSED
Monday | CLOSED
11521 West Broad Street Richmond, VA 23233
Please note that this is a request only. We will respond by email or phone to confirm your requested day and time, or suggest another available appointment time.
Please provide three date requests for your appointment.
Given the current situation, we are only permitting three guest with each appointment.
Tuesday | Thursday | Friday 11:00AM | 12:30PM | 2:00 PM | 3:30PM | 5:00 PM
Wednesday 11:00AM | 12:30PM
Saturday 10:00AM | 11:30PM | 1:00 PM | 2:30PM
Thank you so much for your message! We will contact you to confirm an appointment during our next business hours. We look forward to helping you find your dream gown!
The more time you give yourself, the less stressed you will be. Most industry experts recommend purchasing your gown a minimum of 7-10 months prior to your wear date. This allows plenty of time to choose the ideal dress with time for alterations. However, if you need a dress sooner than this, there are options! Certain designers allow expedited shipping for an additional fee. We also have gowns that may be purchased off the rack.
To ensure you have the attention you need and a dressing room to try on styles you like, we ask that you schedule an appointment.
Bridal appointments are scheduled for 90 minutes. Return appointments are encouraged if you feel you need more time.
Our sample gowns range in size from 6 to 32. Most of our designers use a European size chart which means our samples run 1-2 sizes smaller than street sizing.
We understand that this is an important time in your life and you want all of your loved ones to be there when you find that perfect gown! Keep in mind that many differing opinions can sometimes make your decision harder and less enjoyable, as well as take the focus off of you and your desires. We recommend you bring with you those whose opinion matters most to you.
Due to the delicate nature of our inventory and out of respect to other brides, we ask that you not bring children unless absolutely necessary.
We are not licensed to serve alcoholic beverages in our boutique. Food is not permissible at your appointment, as the odors from food can seep into our gowns.
Yes, please! Photography is always welcome, as is video chat and other social media. Please be mindful of volume as not to distract from other bridal appointments. We realize that it is hard to remember everything you have tried on and not every loved one can be with you at your appointment. However, it is important to remember that your pictures may not accurately represent the final look and fit of your gown due to the fit and color of the sample.
In additional to our wide selection of designer bridal gowns, we also carry veils, jewelry, and sashes. We offer a 20% discount on your accessories when purchased the same day as your bridal gown. We also offer a 10% discount to military, first responders, nurses, and teachers.
Your personal bridal consultant will take measurements and then compare them to the respective designer’s size chart taking into consideration the style and fabric of the gown. Sizes can vary greatly from ready to wear clothing, which is why you cannot rely solely on your typical dress size when picking your bridal gown size. Ordering a size bigger is always preferable to ordering a size smaller, as a gown can be taken in during alterations. Of course, the final choice is always left to the client after you receive the proper guidance from one of our highly trained bridal consultants.
We accept all major credit cards, checks, and cash. We also offer a payment arrangement with a deposit of 50% of the total balance due upon ordering and the remaining balance due in 30 days. We do not offer, nor accept any refunds and/or exchanges once a product has been purchased or ordered.
Our bridal gowns range in price from $1,000 to $2,500. We source gowns of the highest quality with natural and luxurious fabrics and superior construction - features that will benefit you greatly during a long wedding day!
Many find their gown in the first visit while others may make several visits before they reach a final decision. Some are emotional and exuberant while others never shed a tear. We recommend that you set realistic expectations for your bridal shopping experience. Enjoy the search but do not overwhelm yourself with too many choices or too many conflicting opinions from well-meaning friends and family. Find the best look for you, your theme and/or your venue.
Most designers offer a Guarantee of Authenticity to ensure the highest quality, which is why they are only available at Authorized Retailers. There are numerous online companies that produce fake, copied products from cheaper, low quality products and sell them as “designer” gowns with no security that you will receive the proper color or size. Online companies are less reliable as they may close without warning. Bridal Elegance also offers many more services than an online boutique ever could, such as a personal consultant that is with you from the moment you walk through the door until you are ready to walk down the aisle.
Appointments are made on Thursdays from 9:00am-5:30pm. Our owner accompanies you to each of your appointments to ensure your gown is tailored to your dream. Bridal Elegance stores and transports the gowns to the seamstress. We recommend between 6-10 weeks for the alteration process, depending on the complexity of your gown and amount of "non-traditional" alterations you are planning on making. For example, if you are just doing the standard hem, side seams and bustle, you should allow yourself 6-7 weeks. If you are planning on creating a custom strap or sleeve in additional to standard alterations, you would want to allow 9-10 weeks.